CaraGO

The operating systemfor operational mobility.

Manage shuttle booking, taxi dispatch, vehicles, drivers and capacity from one operational system. Built for hotel shuttles, airport transfers and fleets that need dispatch control during the working day.

CaraGO — Mobility Operations System
CaraGO — hotel transport operations automated from real dispatch work.

Trip workflow

From request to completion in one operational flow.

Every trip follows the same steps: plan, check capacity, dispatch, assign, execute and close. CaraGO keeps the record clear so nothing is lost between radio, chat and spreadsheets.

  1. 01

    Request

    A transfer, shuttle or special trip enters with time window, pickup, destination and passenger count.

  2. 02

    Planning

    The request is placed into tours and shifts before anyone assigns from instinct.

  3. 03

    Capacity check

    Open seats, available vehicles and realistic driver times show what can still be covered.

  4. 04

    Dispatch

    Assignment and priority are decided against total load — not call by call.

  5. 05

    Vehicle assignment

    The right vehicle is committed. Type, location and status stay visible.

  6. 06

    Driver briefing

    Task, route, time window and passenger details — clear enough to start without follow-up calls.

  7. 07

    Execution

    Pickup, transfer and arrival run with shared status across hotels and terminals.

  8. 08

    Live monitoring

    Delays, no-shows and bottlenecks are visible while there is still time to reassign.

  9. 09

    Completion

    The trip is closed, exceptions are recorded and the next dispatch day starts with context.

Operational network

Vehicles, drivers, passengers and sites in one system.

These are not separate lists. CaraGO connects them so capacity and dispatch decisions are made where operations actually run.

  • 01

    Passengers

  • 02

    Drivers

  • 03

    Vehicles

  • 04

    Routes

  • 05

    Hotels

  • 06

    Airports

  • 07

    Capacity

  • 08

    Dispatch

  • 09

    Traffic

  • 10

    Operations

Connected CaraGO network nodes: passengers, drivers, vehicles, routes, hotels, airports, capacity, dispatch, traffic and operations.

Live operations

From current state to the next decision.

CaraGO turns live data into a clear operating picture — so dispatch can assign and replan without drowning in radio, chat and spreadsheet noise.

  1. 01

    Inputs

    New requests, delays, outages and capacity changes as they appear.

  2. 02

    Operating picture

    What is underway, what is waiting and where pressure is building.

  3. 03

    Dispatch

    Vehicle, driver and time window decided together.

  4. 04

    Execution

    Trips with shared status from pickup to arrival.

  5. 05

    Replanning

    Plans adjust when traffic, no-shows or load spikes change the hour.

  6. 06

    Review

    What the next dispatch day should know from utilisation and exceptions.

Built for operations

For dispatch. For fleet. For the working day.

CaraGO supports more than dispatch. The platform connects every area that keeps a transport operation running reliably — from the first request to the last arrival.

Transparency.

See which trips are running, waiting or at risk — while there is still time to intervene.

Capacity.

Know what fleet and drivers can still absorb before commitments become overload.

Reliability.

Decide from one operating picture — not fragments across radio, chat and spreadsheets.

Planning.

Translate volatile demand into clear deployment plans for vehicles and staff.

Control.

Keep authority over assignment and priority when the time window tightens.

Calm under pressure.

Interfaces that keep decisions clear when operations get loud.

Inside CaraGO

From live dispatch to lobby kiosk.

Six flagship surfaces. One operating picture — airport transfers, hotel shuttles, taxi dispatch and lobby kiosk booking without splitting the day across tools.

01

Live Operations

Real-time dispatch without operational noise. Bookings, active shuttles, utilization and no-shows in one calm command view.

CaraGO Live Operations — representative product composition

02

Fleet Management

Every vehicle. Every seat. Every assignment. Live status, utilization and maintenance in one fleet picture.

CaraGO Fleet Management — representative product composition

03

Drivers

Drivers, roles and working hours managed in one place — availability stays visible before the next wave hits.

CaraGO Drivers — representative product composition

04

Capacity Management

Know capacity before capacity becomes a problem. Seats, utilization and remaining availability across today's schedule.

CaraGO Capacity Management — representative product composition

05

CaraGO Kiosk

Self-service booking in the hotel lobby — touchscreen flow, multilingual guest path and QR tickets without burdening reception.

CaraGO CaraGO Kiosk — representative product composition

06

Analytics & Business Intelligence

Operational intelligence across your entire network — on-time performance, completed trips and customer satisfaction without drowning the floor in noise.

CaraGO Analytics & Business Intelligence — representative product composition

Where CaraGO is used

Built for transport decisions in daily operations.

Not another tool to check later. CaraGO supports dispatch and fleet where hotels, airports and shuttles share the same working day.

  • 01

    Hotels

    Guest transfers as committed jobs — not ad-hoc calls to reception.

  • 02

    Airports

    Arrival waves and tight time windows stay controllable.

  • 03

    Shuttle services

    Recurring tours with live capacity and clear recovery paths.

  • 04

    Corporate mobility

    Staff and vehicles coordinated across sites and schedules.

  • 05

    Events

    Load spikes handled without inventing a parallel process beside daily operations.

  • 06

    Hospitality

    Service quality protected when transfer is part of the guest stay.

Further industries use the same logic: transport as a controlled operational flow.

Cara & Bao

Part of the Cara & Bao product portfolio.

Cara & Bao provides architecture, engineering and design. CaraGO solves transport operations — with the same standards as the other vertical operating systems.

  1. 01

    Cara & Bao

    Company

  2. 02

    Shared standards

    Engineering and design

  3. 03

    CaraGO

    Transport operating system

  4. 04

    Transport operations

    Dispatch and fleet

CaraGO

Transport operations cannot be run from spreadsheets. They need a system that holds dispatch, fleet and capacity together during the working day.